CRM Solutions
Microsoft Dynamics CRM is a customer relationship management
(CRM) solution that provides the tools and capabilities needed
to create and easily maintain a clear picture of customers, from
first contact through to purchase and post-sales. With modules
for sales, marketing, and customer service, Microsoft Dynamics
CRM delivers a fast, flexible, and affordable solution that
drives consistent, measurable improvements in every business
process, enabling closer relationships with customers and
helping to achieve new levels of profitability.
Even for companies with the most complex of sales processes,
Microsoft Dynamics CRM provides easy-to-use features and
capabilities to help improve the way sales and marketing
organizations target new customers, manage marketing campaigns,
and drive sales activities. Here's how Microsoft Dynamics CRM
can help your employees make better business decisions and get a
clearer view of your customers.
Works the way you do
Microsoft Dynamics CRM is the fastest and easiest way to add
CRM capabilities to any organization that uses Microsoft Office
system applications, including Microsoft Office Outlook. Because
it was designed to partner with Office Outlook, Microsoft
Dynamics CRM delivers lower training costs, broader user
adoption, less application-switching, higher productivity, and a
fast return on investment.
Microsoft Dynamics CRM gives your employees direct access to
customer information through Office Outlook, enabling access to
the information they need whether in the office or on the road.
Microsoft Dynamics CRM offers:
- Tight integration with the Microsoft Office system
and Office Outlook, allowing employees to easily pull
information from Microsoft Dynamics CRM into Office system
applications such as Microsoft Office Excel spreadsheet
software and Microsoft Office Word word processing software.
- Quick and easy access to your data through
context-sensitive information for populating forms or taking
next steps without changing screens.
- Customized workspaces that allow users to create,
save, and reuse favorite views of customer data without the
distraction of unneeded information.
- Service Calendar that allows service schedulers
and dispatchers to schedule activities by resource, time, or
service.
- Powerful reporting and analysis tools that make
it easy to identify opportunities and problems at a glance.
- Great mobile support that helps enable field
workers to get instant access to customer data from most
popular portable devices including mobile phones with Web
browsers, and laptops.
SUGAR CRM
Sugar Enterprise offers enterprise-grade CRM
capabilities and scalability for the most demanding business.
If your company needs comprehensive CRM functionality with
offline client synchronization, advanced reporting and Oracle
database support, then Sugar Enterprise is the right choice.
Sugar Professional is a flexible CRM solution that provides a
single view of customer interactions across sales, marketing and
service.
Sugar Professional improves business performance by
offering best-in-class campaign management, opportunity
tracking, account management, sales forecasting and customer
support capabilities while delivering advanced reporting and
collaboration tools.
Sugar Open Source SugarCRM is dedicated to placing the
users and customers in control by abolishing the artificial
restrictions imposed by vendors. Deploy SugarCRM On-Demand,
On-Site or via an Appliance. Use Sugar Open Source for free or
pay for the commercial editions. Inspect and modify the source
code. Create extensions that can be shared or protected. With
Commercial Open Source, users are in charge.
Hosted On-Demand and On Site Options Available
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