Services :: Axia Computer Systems Limited is a fast growing IT solutions organisation. Providing services ranging from hardware and software sales, installation, networking, maintenance and support. Through various strategic programs, we have managed to obtain trading authorisation from several manufacturing companies including Acer, Apple, BenQ, Fujitsu Siemens, HP, Compaq, IBM, Lenovo, NEC Plasma, Samsung, Sony (ITG), 3Com, Belkin, Cisco Systems, D-Link, Intel, Netgear, Adaptec, Hitachi, HP Storage, Intel Iomega, Kingston Technology, Quantum, Seagate, Novell, Symantec, Fuji, HP Printers and Supplies, Lexmark,Logitech, Microsoft etc.

Remote network and server monitoring

Axia provides Remote Network Management & Monitoring services 24 hours per day, 365 days per year. Axia supports any manageable network component and telecom circuit.

Using Axia advanced network management tools, Axia's engineers can remotely perform 99% of the network management functions an engineer can provide onsite, except for those few activities that require a human being to physically touch the server. In those cases, we utilize our client's staff or staff from one of our many partners to assist us.

Axia also utilizes an advanced trouble ticketing and change management system that accepts both manual as well as automated input of incidents and requests. This allows our clients to easily request changes, ask questions or log incidents using a simple, straightforward approach. This includes a customized web-based portal that is created for each client, which provides a view into your network using data meaningful to you.

Axia's Remote Network Management & Monitoring activities include:

System Administration - Configure and manage network equipment and components. Capacity Planning - Perform proactive equipment and circuit capacity planning and performance management as required. Hardware Maintenance - Remotely troubleshoot and resolve hardware problems 24/7. Coordination of vendor maintenance and repairs for critical events 24/7. Firmware Upgrades - Perform proactive firmware upgrades as required. 24/7 Operational Support - Troubleshooting, escalation, and resolution of network problems 24/7 including access to trouble ticketing system. Network Monitoring - 24/7 monitoring of all network components and communications circuits for errors and alerts. Automated Alert System - Paging and e-mail notification of alerts to pre-determined escalation contacts by monitoring system. Customer Portal - Client access to a secure web accessible portal that provides reporting and monitoring information for the hosted systems. Whether it's 24/7, 8-5 or "after-hours" support you need, Axia can cost-effectively keep your network infrastructure running at peak performance. Our services have been proven to reduce IT operating costs by 50% or more while increasing services levels substantially.

If you'd like to learn more about Axia's Remote Network Management & Monitoring Solutions or to receive a FREE DETAILED QUOTE, please contact us.

Note: Axia Computer Systems is reseller of Acer,Apple,BenQ,CTX, Fujitsu Siemens,HP/Compaq, IBM, Igel, Infocus,Lenovo, JVC, LG Electronics, NEC Plasma, NEC-Mitsubishi, Samsung, Sony (ITG), Video Seven, Viewsonic, 3Com, ActivCard, Allied Telesyn, APC, Belkin, Bluecoat, Cisco Systems, D-Link, Dynamode,Enterasys, HP Procurve, Intel/Xircom, Juniper, Linksys, Mobility Electronics, Netgear, Netscreen, PowerDsine, Psion Dacom, SMC, Smoothwall, Sonicwall, Stonesoft, TDK systems, US Robotics, Watchguard, Zyxel, Adaptec, ASUS, Datacore, Giga-byte, Hitachi, HP Storage, Intel, Iomega, Kingston Technology, LG Electronics, Lite-On, Maxtor, Quantum, Seagate, Toshiba, Viking, Western Digital, XFX, Accpac, Adobe, Business Objects, Borland, Citrix, Computer Associates, Clearswift, Corel, Executive Software, Intuit, Lotus, Microbasic, Microsoft, Network Associates, Novell, Palo Alto, PowerQuest, Quark, Sage CRM, Scansoft, Softwair, Solarsoft, Stonesoft, Symantec, Tom Tom, Virusbuster, VMWare, WRQ, Acco/Kensington, ADS Technology, Archos Technology, Brother, Canon, Creative Labs, Epson, Fuji, Hauppauge, HP Printers and Supplies, Imation, Kodak, Konica Minolta, Kyocera Mita, Labtec Enterprises, Lexmark, Logitech, Memorex/Memtek, Palm Computing, Pinnacle Systems, Pumatech, QPS,Seiko Instruments, Targus, Wasp Bar Code Technologies, Xerox and has acchieved various awards like IBM Top Seller, IBM Think Vantage, IBM Premier Partners, Fujitsu Siemens Elite Partner, IBM Premier Business Partner, Investor in people by its services of selling Desktops, Notebooks, Monitors and Accessories.