Services

 

Home > Services > Hosting > 1st and 2nd Line Helpdesk Support

1st and 2nd line helpdesk support

 
Axia will work with you to lower your IT annual maintenance and support costs. We will review your infrastructure which is currently covered under your present supplier of maintenance & support services and offer you a service plan or a packaged service solution, which is available in a variety of options to address your needs. Through this service, we not only give you very competitive rates--often substantially lower than before-- but we also provide added value through simpler invoicing, inventory tracking capabilities, and much more.

Our maintenance and support service plan is flexible to meet your requirements. Organisations without any technical staff look to Axia to provide a single source for all of their technology requirements. Alternatively, companies with existing IT staff will contract with Axia to provide a complimentary layer of support for a particular need. It is difficult to address the everyday demands of your users and also fully support a new solution that has just been introduced to your organisation. Axia bridges that gap by assuring your organisation that all of your support needs will be addressed. This will also free up your resources for other purposes and increase productivity. Our support services can be based upon our time and materials rate or upon our fixed fee service plan.

 

 

Home  | About Axia  | Services  | Solutions  |  Support  | eStore  |  Career  | SiteMap  | Contact  | News

Copyright © 2004 Axia Computer Systems Limited - Axia Privacy Policy
Note: Axia Computer Systems is reseller of Acer,Apple,BenQ,CTX, Fujitsu Siemens,HP/Compaq, IBM, Igel, Infocus,Lenovo, JVC, LG Electronics, NEC Plasma, NEC-Mitsubishi, Samsung, Sony (ITG), Video Seven, Viewsonic, 3Com, ActivCard, Allied Telesyn, APC, Belkin, Bluecoat, Cisco Systems, D-Link, Dynamode,Enterasys, HP Procurve, Intel/Xircom, Juniper, Linksys, Mobility Electronics, Netgear, Netscreen, PowerDsine, Psion Dacom, SMC, Smoothwall, Sonicwall, Stonesoft, TDK systems, US Robotics, Watchguard, Zyxel, Adaptec, ASUS, Datacore, Giga-byte, Hitachi, HP Storage, Intel, Iomega, Kingston Technology, LG Electronics, Lite-On, Maxtor, Quantum, Seagate, Toshiba, Viking, Western Digital, XFX, Accpac, Adobe, Business Objects, Borland, Citrix, Computer Associates, Clearswift, Corel, Executive Software, Intuit, Lotus, Microbasic, Microsoft, Network Associates, Novell, Palo Alto, PowerQuest, Quark, Sage CRM, Scansoft, Softwair, Solarsoft, Stonesoft, Symantec, Tom Tom, Virusbuster, VMWare, WRQ, Acco/Kensington, ADS Technology, Archos Technology, Brother, Canon, Creative Labs, Epson, Fuji, Hauppauge, HP Printers and Supplies, Imation, Kodak, Konica Minolta, Kyocera Mita, Labtec Enterprises, Lexmark, Logitech, Memorex/Memtek, Palm Computing, Pinnacle Systems, Pumatech, QPS,Seiko Instruments, Targus, Wasp Bar Code Technologies, Xerox and has acchieved various awards like IBM Top Seller, IBM Think Vantage, IBM Premier Partners, Fujitsu Siemens Elite Partner, IBM Premier Business Partner, Investor in people by its services of selling Desktops, Notebooks, Monitors and Accessories.