Axia reduces PC support costs
by 30% and generates 20% increase in customer sales
using IBM ThinkVantage Technologies
IBM and Business Partner Axia, have been working together
to supply a range of IBM's ThinkVantage Technologies
to customers - enabling clients to achieve desktop cost
savings of up to 30 percent. Axia has implemented ThinkVantage
Technologies, such as Rapid Restore PC (RRPC), Access
Connections and the
Embedded Security SubSystem to provide a low cost and
efficiently managed service to customers purchasing
IBM ThinkPad notebooks and ThinkCentre desktop machines
through
them. The technologies have enabled Axia to gain centralised
control over the supported PCs, remotely create and
manage user location profiles - essential for remote
working,
in addition to offering the very highest level security
measures such as file protection and encryption.
"IBM's ThinkVantage Technologies have allowed us
to focus on our customers' objectives of increasing productivity
and reducing costs," said Chris Ali, IT Director
for Axia IT Business Solutions. "We are now able
to offer our customers more than just a PC, we can support
these machines too. The ThinkVantage Technologies have
proved very popular with our customers. So much so, in
fact, that they have enabled us to generate an extra
20 percent in customer sales over the past year."
"Mobile workers can now work hassle-free and without
concerns about security, data backup or excessive dependence
on IT maintenance," said Karen Williams, IBM North
Region Marketing Manager for the Personal Computing Division. "Today's
IT infrastructures need to be robust enough to cope with
the demands of 24x7 availability and high usage business
applications, yet flexible enough to swiftly accommodate
the latest developments for competitive advantage. By
simplifying the management and maintenance of processes
and using IBM's ThinkVantage technologies Axia has been
able to achieve this whilst improving its response time
and reducing support costs."
More Information
ThinkVantage Services - http://www.ibm.com/pc/europe/think/en/thinkservices.html
Attached File Information
 thinkvantage_tv06.pdf (61745 Bytes)
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